Back to Feature Demos
Customer/Parent Portal
Give clients 24/7 access to their information. Reduce repetitive calls by 90% with self-service.
The Problem: You're Answering The Same Questions Every Day
"When was my last appointment?" "Can you email me that invoice again?" "What time is my appointment on Thursday?" "I need to upload my insurance card." "Has my child been sick this week?"
Your staff spends 12 hours per week answering these questions. That's 52 days per year just responding to information requests. Meanwhile, clients are frustrated waiting on hold or playing phone tag.
The daily interruptions:
- • "When was I last there?" - 8-12 calls/day
- • "Send me my invoice again" - 5-8 calls/day
- • "I need to submit paperwork" - 4-6 calls/day
- • Parents asking for daily reports - Multiple times/day
The Solution: 24/7 Self-Service Customer Portal
What This Demo Shows
- Client logs in to personal dashboard anytime
- View complete appointment history instantly
- Download invoices and receipts with one click
- Upload documents (insurance, consent forms) securely
- Send secure messages to staff without phone tag
Investment Details
Monthly Subscription:$59/mo
One-Time Setup:$249
Typical result: 90% reduction in 'information request' calls. 12 hours/week freed up for your team.