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Give clients 24/7 access to their information. Reduce repetitive calls by 90% with self-service.
"When was my last appointment?" "Can you email me that invoice again?" "What time is my appointment on Thursday?" "I need to upload my insurance card." "Has my child been sick this week?"
Your staff spends 12 hours per week answering these questions. That's 52 days per year just responding to information requests. Meanwhile, clients are frustrated waiting on hold or playing phone tag.
The daily interruptions:
Typical result: 90% reduction in 'information request' calls. 12 hours/week freed up for your team.